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FAQs

Q) Are all bags Leather?

All of our pieces are leather, unless otherwise stated.  

 

Q) How do I add my initials to my order? 

On each product page, there is a box which says 'add your personalisation'. Click on this and you can add your initials an choose your foil. If you would like a '.' between your mono then please check the add dots box. 

 

Q) What if I would like a bespoke monogram for my order? 

If you have a monogram in mind that doesn't sit within our standard requirements, please do drop us as email as we may be able to help: orders@darlingitsyours.com. 

 

Q) I need my pieces urgently, can you help?! 

Yes absolutely! If this is the case please drop us an email: orders@darlingitsyours.com.

 

Q) Processing Time

This information can be found on each product page.

 

Q) Will you be restocking sold out items?

Yes absolutely! Please keep any eye out on our Instagram (darlingitsyours) for re-stocking up dates or sign up to our mailing list.

 

Q) I'm not happy with my order, what can I do?

If for any reason you aren't happy with your pieces, pop us an email at orders@darlingitsyours.com. Please be aware that due to the bespoke nature of some pieces (always check the product description), we do not accept returns as a general rule.