Due to this product being handmade, personalised, and made to order, we cannot offer refunds (only an exchange). However, if you do experience a problem with your order please contact us: orders@darlingitsyours.com.
Please bear in mind that during busier times (such as the lead up to Christmas) there may be minor shipping delays. Please allow additional time for your order to arrive.
We are not liable to pay any custom charges.
